Yes, you can cancel or modify your order before it is shipped. Please email us at jakehoe.org@hotmail.com to check the status of your household cleaning products or personal care order.

Orders are processed within 1–3 business days. Delivery usually takes 7–15 business days depending on your location. International shipments of eco-friendly cleaners and personal care solutions may take longer.

Once shipped, you’ll receive an email with a tracking number. Please allow 2–5 business days for updates. If you have issues tracking your Jakehoe household products, contact us at jakehoe.org@hotmail.com.

We accept PayPal and major credit or debit cards. You do not need a PayPal account—just choose “Pay with Debit or Credit Card” when checking out your Jakehoe cleaning products.

Yes, all prices for our household cleaning products and personal care solutions include applicable taxes. No hidden fees will be added at checkout.

We accept returns within 20 days of delivery for unused and unopened items. Please contact jakehoe.org@hotmail.com to arrange a return for your Jakehoe eco-friendly cleaners or other products.

We’re sorry for the inconvenience. Please email us at jakehoe.org@hotmail.com with photos and your order number. We will replace or refund your damaged household cleaning product as quickly as possible.

Yes, all Jakehoe cleaning products are made with safe, high-quality, and often eco-friendly ingredients. Please read the product label for details and follow the usage instructions carefully.

Yes, Jakehoe ships worldwide. Shipping fees and delivery times vary by country. Our eco-friendly cleaning products and personal care solutions are available to customers in Europe, North America, Asia, and beyond.

For any questions about your Jakehoe cleaning products, please email us at jakehoe.org@hotmail.com. We aim to reply within 24 hours, Monday to Friday.